You’re Fired

#Beingaleader means that sometimes you have to let people go from your team. It’s not fun. It’s not easy. But it’s sometimes necessary.

There are plenty of euphemisms for this: reduction in force; it’s just not working; we’re going in another direction; etc. Lots has been written about being on the receiving end of such a conversation. This piece is more about how to deliver such news in such a way as to honor the person you’re letting go, leaving them with their dignity, and, as the old saying goes, making some lemonade out of the lemons of the moment.

#Beingaleader means that you need to learn how to have such a conversation with one of your team members, whether in a paid or volunteer position. Either way, these are difficult conversations that require three things: planning; gentleness and directness.

#Beingaleader means you have a plan. You should never go into such a meeting in the anger of the situation or even at the spur of the moment. Be thoughtful. Outline your employee’s or volunteer’s performance both past and present. Know whether they have declined in their effort over time; whether their work quality has gone done or other reason you are having this meeting. Be able to supply examples. Think about what you are going to say; how you are going to say it; tone you will use; and potential objections you might encounter. How you plan this moment more directly reflects on you #beingaleader than almost anything else. So be ready. By showing this level of attention to the planning of such a meeting you are showing them respect.

#Beingaleader means you use gentleness when delivering such news. If you have ever heard the words “you’re fired” yourself, then you have some experience with being on the receiving end. If you haven’t ever heard these words, then at least anticipate that the recipient will be unhappy and potentially have an emotional reaction. Remember that someone hired this person at some point. You had this person on your team for some reason. They more than likely did a sufficient job for some period of time that they were on your team. There is no reason to be harsh or condescending. By being gentle in the moment you are treating them with respect.

#Beingaleader means you are direct. No ambiguities. Tell them explicitly that their services are no longer needed. That they are terminated. Do not leave anything to misinterpretation as to the next steps. You do not want them to show up to work tomorrow because of confusion or by having a George Costanza moment. Tell them they are terminated effective immediately. Don’t let them wonder and don’t drag it out. Explanations can come after pronouncement but be clear in this regard. You owe it to them. By being direct you are treating them with respect.

#Beingaleader means you sometimes have to fire someone. When that time comes, be prepared, be gentle and be direct. Show them the respect that you would want to receive.